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About 50 representatives from 32 passenger advisory boards gathered in Aachen on October 9 and 10 for their annual conference. Titled “Overcoming Boundaries,” the event took place in North Rhine-Westphalia for the first time. It was hosted by the Aachen Passenger Advisory Board and the City of Aachen.
For more information, please see the press release dated October 19, 2026, here, or here: 11th Annual Network Conference of the Aachen Passenger Advisory Board
Aachen City Passenger Advisory Board
The Passenger Advisory Council represents the interests of the various passenger groups vis-à-vis ASEAG, the Aachener Verkehrsverbund and the city administration. The aim of the Passenger Advisory Council's activities is to contribute to improving customer satisfaction in public transport and to promote a positive public image. The 15 members of the Passenger Advisory Board represent the passengers in the city of Aachen. They are independent, honorary members who represent a representative cross-section of passengers.
The members of the Passenger Advisory Council pool suggestions, requests and criticism from passengers and bring these issues to the Passenger Advisory Council. The Passenger Advisory Board is also consulted on customer-relevant public transport measures. The committee does not make any binding decisions, but has an advisory function.
The formation of a passenger advisory board for the city of Aachen goes back to a council motion from 2018. The mobility committee of the city of Aachen unanimously decided to establish it.
You can find the latest information here on the website of the Aachen Passenger Advisory Board.
Do you have a request for the Passenger Advisory Board?
Passenger feedback is very important to us!
You are welcome to contact the Passenger Advisory Board through the spokesperson team to raise your concerns. These will either be answered directly or, if possible, addressed at the next meeting.
Email: kontakt@fahrgastbeirat-aachen.de
Become a Member:
Can you imagine serving on the passenger advisory board?
We accept new applications at any time. A simple email with your name, address, age, motivation, and current status (education/school, employed, retired, etc.) is sufficient. We’d be happy to provide you with more information about the position.
Please send your application to:
or by mail to
the City of Aachen
, FB 68/310 / Passenger Advisory Board
, Lagerhausstr. 20
, 52064 Aachen
to address.
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