Welcome package

Welcome to Aachen - Information for new citizens

Around 16,000 people move to Aachen every year. To help them get off to a good start in their new home, all new residents receive a welcome gift when they register at the Citizens' Service Office or the district offices: a practical cotton bag with various information materials.

Included are among others:

  • "Welcome to Aachen " - a compact guide with lots of interesting information about the city
  • "The district offices of the city of Aachen " - with all important contact details
  • a current voucher booklet with attractive offers from the areas of culture, leisure, mobility and gastronomy
  • as well as other helpful brochures with addresses, contacts and tips for everyday life in Aachen.

Do you have any questions? Our citizens' service will be happy to help you with any issues that are the responsibility of the city administration.


Contact us

Call Aachen
Tel.: 0241 432-0

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