On Wednesday, June 4, 2025, between 10 a.m. and 12 p.m., the digital mentors will once again invite you to the Aachen City Library, Couvenstraße 15 (first floor). Interested parties will receive free and individual support for their mobile devices.

More and more everyday tasks are becoming digital: buying tickets via an app, communicating via messenger services or going to the authorities digitally. However, not everyone feels confident using a smartphone or tablet. This is where the digital mentors come in.

Whether questions about WhatsApp, photos, device settings or general operation: the digital mentors take time for personal concerns and look for practical solutions together with the participants. If available, you are welcome to bring your own smartphone or tablet.

With this low-threshold service, the digital mentors want to help promote digital participation for all age groups. Advice is provided individually, personally and in a patient atmosphere - without any prior knowledge. Registration is not required and participation is free of charge.