Passenger Advisory Board

The passenger advisory board of the city of Aachen is reorganized

New elections were held at the meeting on 18.02.2025. The new first spokesperson is André Dôme. Karl-Otto Weber (VCD) and Moritz Weber will remain on the spokesperson team.

Concerns to the Passenger Advisory Board:

Feedback from passengers is very important to us! You are welcome to contact the Passenger Advisory Board via the spokesperson team to raise your concerns. These will then either be answered directly or, if possible, discussed at the following meeting. Email:
fahrgastbeirat-aachen@gmx.de 

Become a member

Can you imagine being part of the Passenger Advisory Board? We accept new applications at any time. An informal e-mail with your name, address, age, motivation and activity (training/school, working, retired, etc.) is sufficient. We will be happy to provide you with further information about the job.

Contact details for an application: fahrgastbeirat@mail.aachen.de
or

City of Aachen
FB 68/310 / Fahrgastbeirat
Lagerhausstr. 20
52064 Aachen

Background information on the Passenger Advisory Council of the City of Aachen

The Passenger Advisory Council represents the interests of the various passenger groups vis-à-vis ASEAG, the Aachener Verkehrsverbund and the city administration. The Passenger Advisory Council is intended to help improve customer satisfaction with public transport and create a positive public image. The 15 members of the Passenger Advisory Council represent the passengers in the city of Aachen. They are independent, honorary members who represent a representative cross-section of all passengers.

The members of the Passenger Advisory Council pool suggestions, requests and criticism from passengers and bring such issues to the Passenger Advisory Council. The Passenger Advisory Board is also consulted on customer-relevant public transport measures. The committee does not make any binding decisions but has an advisory function.

The formation of a passenger advisory board for the city of Aachen goes back to a council motion from 2018. The mobility committee of the city of Aachen unanimously decided to establish it.

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