In connection with the use of this online form, please note that the use of this online service requires personal consent in accordance with Art. 6 (para. 1 lit. a) in conjunction with Art. 7 EU General Data Protection Regulation (GDPR). Art. 7 EU General Data Protection Regulation (GDPR) is required so that the personal data to be entered here (surname, first name, address if applicable, etc.) may be processed by Aachen City Council. By submitting the form, you confirm that you have given this consent. If data of other persons is requested in the form (e.g. permits, powers of attorney, etc.), you are obliged to inform these persons that their data has also been transferred to the City of Aachen.
Processing is, among other things, the collection, storage, transmission and use of the data to process the request. This consent must be given voluntarily. You have the right to withdraw your consent for the future at any time by contacting the controller. If this consent is not given, the request cannot be recorded and transmitted electronically. Conventional processing, e.g. in writing or by contacting the responsible office, is possible.
The data will only be passed on within the Aachen city administration and only to employees responsible for processing. It will not be passed on to third parties for any other purpose. Electronic data processing at Aachen City Council is carried out with the support of the IT service provider regio iT from Aachen. Compliance with all data protection regulations is guaranteed by a contract for order processing in accordance with Art. 28 GDPR and by constant checks. The data in this recording system is deleted after six months. Other deletion periods may apply for a subsequent procedure.
We would like to point out that in the case of forms that are suitable for including files as attachments, these attachments are checked for malware before being transferred to the City of Aachen's processing system. If such anomalies are detected, you will be informed of this in the form. The transfer of such files will be rejected and the process will not be continued with this file attachment.
To pay the administration fee for this online service, you will be asked to select a payment method and enter your account details. Regardless of which payment method you select, the name of the account holder and the account details (IBAN) will be forwarded to GiroSolution AG, Hauptstraße 27, 88699 Frickingen, Germany, in order to process this payment. GiroSolution then carries out the payment service on its own responsibility. This data is only processed and stored there for this purpose.
You have the right to request information from the controller as to whether personal data concerning you is being processed and, if so, what data it is. You also have the right to have incorrect data concerning you corrected and to have data that is no longer required deleted. In the event of discrepancies regarding the lawfulness or the right to erasure, you can request the restriction of processing. You have the right to object to the processing by the controller.
If you have any questions about data protection, you can contact the responsible body or the data protection officer of the City of Aachen. In the event of a complaint, you are entitled to contact the supervisory authority, the State Commissioner for Data Protection and Freedom of Information (LDI NRW), Düsseldorf.
Responsible body: City of Aachen, The Lord Mayor Sibylle Keupen; e-mail: stadt.aachen@mail.aachen.de; tel.: 0241-4320
Data protection officer: Mr. Stärk; e-mail: datenschutz@mail.aachen.de; tel.: 0241-4321470
Supervisory authority: LDI NRW, P.O. Box 20 04 44, 40102 Düsseldorf; e-mail: poststelle@ldi.nrw.de; phone: 0211/38424-0