Health
The most important emergency services at a glance
In emergencies, you can contact the telephone numbers listed to get help as quickly as possible
Emergency call 112
For Horbach and Verlautenheide: 0241 19222
Deaf people can send a fax to 112.
Template for emergency fax
Hearing Impaired Center Aachen
Emergency call fax of the StädteRegion Aachen
The fax template was developed by the German Association for the Hard of Hearing and adapted to local conditions by the Aachen Fire Department.
The emergency call fax form was designed as a fillable PDF form and offers those affected the opportunity to enter their personal data in the form in advance and print it out. If necessary, they then only need to tick the appropriate symbol for the request for help and, if necessary, enter a short message to the control center. The person concerned then only needs to send the emergency fax to the emergency number 112.
The firefighters in the control centers can in turn enter the desired information or inform those affected that help is on the way by sending the fax back to the person concerned as a reply.
When?
For all life-threatening illnesses or accidents, for example respiratory distress, unconsciousness, seizures, severe pain in the heart and chest, poisoning, severe arterial bleeding, serious injuries or similar more
Emergency doctor
The emergency doctors of the municipal rescue service are anaesthetists from the University Hospital of RWTH Aachen who are specially trained to rescue acutely life-threateningly ill or injured persons.
Rescue helicopter
Further information, tasks and possibilities of the rescue service are described on the pages of the Aachen Fire Brigade, Rescue Service Department.
Rescue points in the Aachen forest
A system of rescue points has been created in Aachen Forest to increase safety in the forest.
Medical on-call service
116 117 (free of charge)
Free fax number for the hearing and speech impaired: 0800 58 95 210
The number that helps! Nationwide.Please have the following ready:
- Surname and first name
- Date of birth and age
- City, postal code, street, house number and floor
- Telephone number (for possible callback)
- As precise information as possible on the state of health
- Paper and pen
Availability: Monday, Tuesday, Thursday from 6 pm to 8 am the next day; Wednesday and Friday from 12 pm to 8 am the next day; at weekends and on public holidays around the clock.
Central emergency practice Luisenhospital
0241 4142100
Boxgraben 99, 52064 AachenOffice hours:
Mon+Tue 7-10 p.m. Mi 14-22 h Do 7-10 p.m. Fri 14-22 h Sat+Sun 10 a.m. - 10 p.m. Holiday 10 a.m. - 10 p.m. Emergency call from the youth welfare office
If there are indications of neglect or abuse of children
0241 432-5151Poison emergency number NRW
Information center against poisoning of the state of NRW
0228 19240Available 24 hours a day
Medical emergency service
Outside normal medical consultation hours, the offices listed below will take care of urgent cases.
For initial questions, if you are unsure whether the patient is fit for transportation, or if a home visit is required in any case, please contact the central office of the statutory health insurance emergency service
Emergency service of statutory health insurance physicians & emergency service of pediatricians
For initial questions, in case of uncertainty regarding the patient's fitness for transportation, or if a home visit is required in any case.
116 117
Free fax number for the hearing and speech impaired: 0800 58 95 210
Please have the following ready:
- Surname and first name
- Date of birth and age
- City, postal code, street, house number and floor
- Telephone number (for possible callback)
- As precise information as possible on the state of health
- Paper and pen
Availability: Monday, Tuesday, Thursday from 6 pm to 8 am the next day; Wednesday and Friday from 12 pm to 8 am the next day; at weekends and on public holidays around the clock.
Dental emergency service
0800 986700
Central emergency practice Luisenhospital
Boxgraben 99
52064 AachenTel.: 0241 88747368 and 0241 88747369
Mon + Tue: 7.00 - 10.00 pm
Wed: 2.00 - 10.00 pm
Thu: 7.00 - 10.00 pm
Fri: 2.00 - 10.00 pm
Sat + Sun: 10.00 - 10.00 pm
Public holiday: 10.00 - 10.00 pmThe evening and night on-call service of the statutory health insurance physicians in Aachen is not carried out in the practice of the respective doctor on duty, but in a joint central emergency practice. This is located in the Luisenhospital.
Emergency ophthalmology practice at Aachen University Hospital
Pauwelsstraße 30 52074 Aachen
Monday, Tuesday, Thursday: 7 - 9 p.m.
Wednesday, Friday, Weiberfastnacht: 4 - 9 p.m.
Saturday, Sunday, public holidays, 24.12., 31.12.: 9 a.m. to 1 p.m. and from 4 p.m. to 9 p.m. (after 9 p.m. care by eye clinic)Pediatric emergency practice Aachen-Laurensberg
University Hospital Aachen
Pauwelsstraße 30
52074 AachenWednesday/Friday: 4.30 - 9 p.m.
Saturday, Sunday, public holidays, Shrove Monday, Christmas Eve, New Year's Eve: 10 a.m. - 9.30 p.m.University Hospital Aachen
Pauwelsstraße 30
52074 AachenEar, nose and throat emergency service Aachen
0241 51 00 00 88
Wednesday and Friday 5 - 6 p.m.
Saturday, Sunday and public holidays 10 - 12 and 5 - 6 p.m.
in the respective ENT practice
Women and child protection
Counseling, help and reception in cases of violence against women available day and night.
0241 470450
or free of charge in the city of Aachen 0800 1110444
Emergency call for child abuse
The Department for Children, Youth and Schools of the City of Aachen has set up a central emergency number to receive reports of child neglect or abuse.
0241 432-5151
every day of the year, available around the clock
Mon - Thu from 8.00 am - 5.00 pm and Fri from 8.00 am - 1.00 pm, you can speak to the specialists from the Children, Youth and School Department on this number.
In the evenings, at night and on Sundays and public holidays, a member of staff from the Brand children's home can be contacted.
The home has been looking after children and young people who have to be taken away from their families at short notice for years.
RückHalt e.V.: Counseling center against sexual violence
RückHalt e.V. runs two counseling centers, one in Aachen and one in Stolberg
info@rueckhalt-beratung.de
by telephone in Aachen: 0241 542220
by telephone in Stolberg: 02402 9976391
Veterinary emergency service
If there is an emergency at weekends or on public holidays, you can find the relevant veterinary practice in the following PDF.
Emergency service plan for veterinary practices in the city region 2025
Donate blood in Aachen
Blood Donation Service of the
University Hospital Aachen
Transfusion Medicine
Pauwelsstraße 30
52074 Aachen
Info phone: 0241 80-80000
Appointments: 0241 80-89494
Blood donation service of the University Hospital