How our website works

The start page

When you call up the website:
You will first see the start page
You can go from the start page
to all other pages of Aachen.

You can see on the start page:

• Which topics are important.
• What news is there?
• What events are there?
  
  

The logo of the city of Aachen

There is a sign at the top left of the page.
The sign is the logo of the city of Aachen.
The logo is on all pages
of our website.
If you click on the logo:
You will always return to the start page.

To search on the website

If you want to search for something specific:
Then use the search field
at the top right of the page.
Click on the magnifying glass.
Then a search field opens at
Here is an example:
You want to search for easy language.
Write easy language
in the search field.
You will then receive an overview
with all the information from the city of Aachen
in easy language.

Accessibility

You want to know more about accessibility.
Then click on the symbol with the
people and the small cogwheel.
Here you can

• See information in plain language.
• Select foreign languages
• Report barriers.

You will receive a direct explanation
on how to report barriers.

The symbol with 3 dashes

If you click on the symbol:
You will receive information on all topics in Aachen.
There are 9 topic areas.

The Services division

Under the search field is the Services section.
This is an English word.
It is pronounced like this: Sörvisses.
It means services.
If you click on Services:
You will be taken directly to the website
from the Aachen service portal.
Here you can find information about services
from the city of Aachen.
For example:

• How to apply for housing benefit.
• How to register your dog.
• How to make an appointment

at the Citizen Service.

Headings with a plus sign

Sometimes there is a plus sign next to a heading
.
This means:
There is a text with information on the topic.
Click on the plus sign
if you want to read the text.
You will then see a minus sign.
Click on the minus sign
if you no longer want to read the text.

The footer

At the bottom of the page is the footer.
You can find a lot of information here.
For example:

• The opening times
  from the city administration.

• Information about politics.
  For example, about the city council.

• The imprint
  The imprint states who is responsible for the
  website of Aachen.

• The dataprotection
  The data protection
  states who is responsible for the data protection
  of the website.

Translation into plain language:
LEWAC gGmbH - Büro für Leichte Sprache Aachen.

Images: © Lebenshilfe für Menschen mit geistiger Behinderung Bremen e.V.,
Illustrator Stefan Albers, Atelier Fleetinsel, 2013-2020.