Do you have a question for the city administration
or another authority?
Then you can call 115.
No matter where you are.
No matter what question you have.
The telephone number 115
is also called the authority number.
You can reach the authority number at
Monday, Tuesday, Wednesday, Thursday and Friday
Always from 8 a.m. to 6 p.m.
You can call from your cell phone.
Or from your landline phone.
You do not need an area code.
The 115 sign language telephone is for deaf people.
Deaf means:
A person cannot hear.
Or: A person has very poor hearing with both ears.
Deaf employees answer your questions.
You can reach the 115 sign language telephone via the Internet.
You need
- an end device
An end device can be, for example, a computer,
a smartphone or a tablet.
Smartphone is an English word.
Smartphone is pronounced: Smaat-foon.
A tablet is a portable, flat computer.
Tablet is an English word.
Tablet is pronounced: täblet - a webcam
Webcam is an English word.
Webcam is the German word for webcam: Wäbb-käm
Webcam means Internet camera in German.
A webcam transmits its images to the Internet. - Internet access
The address of the 115 sign language telephone is:
https://gebaerdentelefon.de/115/
You will usually get an answer immediately.
For example, to these questions:
- Where can I get a travel pass?
- I am moving to Aachen.
Where can I register? - How do I get housing money?
- I want to get married.
What do I have to do?