Advice and help for refugees

Many people from Ukraine have set off to find protection and safety beyond their own country's borders. Especially in the context of the acute crisis caused by the war in Ukraine, the employees of the Municipal Integration Management - KIM for short - of the Housing, Social Affairs and Integration Department are now permanently on duty.

The municipal integration managers of the city of Aachen are available to assist every refugee, as well as those who take in refugees as private hosts. The content of the advice and assistance includes housing, financial support, health, language, daycare and school places. All discussions remain confidential and the service is free of charge.

Consultations in the administration building at Hackländerstraße 1 take place at the following times:

• Monday and Tuesday 9.00 a.m. - 3.00 p.m.
• Wednesday 9.00 - 17.00
• Thursday 12.00 - 15.00
• Friday 9.00 - 12.00

You can also get support via chat or SMS from the Berlin-based Krisenchat platform: krisenchat.de/ukraine (Ukrainian & Russian)

Online platform Immigration4Ukraine - Legal support for refugees from Ukraine

Immigration4Ukraine is an online platform for refugees from Ukraine who need legal support. The aim is to quickly provide refugees with legal guidance so that they can make their way to and through Europe in a well-informed and legally secure manner and find their way around. In addition to issues relating to residence law, the main focus is on legal issues relating to everyday life - work, education, housing, health, etc.

The special thing about Immigration4Ukraine is that the legal information is provided in a simple, easy-to-understand form. In English and Ukrainian. The platform offers:

FAQs - answers to current legal questions from our partner law firms
Quick Legal Aid Guides - easy-to-understand infographics on legal issues on social media
Online mediation - possibility to contact legal advisors

You can reach the offer on social media at:

• Website: https://immigration4ukraine.eu/
• Instagram: https: //www.instagram.com/immigration4ukraine/
• Facebook: https: //www.facebook.com/Immigration4Ukraine-100403259330160
• LinkedIn: https: //www.linkedin.com/company/79426642
• Twitter: https://mobile.twitter.com/Immigration4Uk1

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